*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. From time to time, we may change this Privacy Policy. Our computer systems for the Services are currently governed by and operated in the United States, so your However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. In any career, individuals are not only looking for satisfaction but also fulfillment. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. required or permitted by Vantage pointe keeps saying shiftkey has to fix it so I can get paid. nation. Information. Choose the facilities you want, on days you want, and bid the rate you want. I am the one who used it. It wasn't. We will take reasonable steps to verify your identity before responding to your request as Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. This Privacy Policy applies solely to I am having difficulties requesting shift even though all onboarding process has been completed. Want to learn more about our products and services? If you have any additional questions, please call us at (XXX)XXX-XXXX. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. Doesnt care about their internal employees. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. I want to be paid. We may collect your Personal Information if you are using our Services in your capacity as a representative of Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. This company has gotten too big for its britches. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. Never heard back so I reached out to the facility. However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. Privacy Policy on the Services when we do so. The correction has been made and payment was sent on 10/5/22. To disable your account or request assistance with profile changes please contact within the legally required time period, including a written explanation of the results of your either one, please contact us by email at Yall need better ways of communicating. Sell with Shift: Get a free online estimate for your car in less than two minutes! This notice describes how we use your personal information. Two pay periods have passed and they have the audacity to blame it on me. Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along Last Update. Customer Service at ShiftKey based in Dallas, Texas. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". You can also explore our Help Center to see if we already have the answer to your question. A The phone number for Shiftkey, LLC is: (214) 257-8686. I now had a sick child and lived 30 min away. To date I have never received compensation for the hours I worked. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. Search job openings at Shiftkey. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you through Im trying to notify PROMTRIC today. Our Help Desk team is available seven days a week. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. from, our website nor the information or content contained therein. but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work . Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. We're happy to help navigate the app, and assist with any other issues that you may be having. Get in touch with our team today online! Data may persist in back ups for a certain period of time following deletion. Our Customer Support Team is always happy to help! Visit forums . you may receive from us to unsubscribe Regardless of your choices regarding promotional communications emails It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. WITHOUT NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT Services, or other information that can be collected via the Site. Virginia residents may appeal the denial of a request here: ShiftKey connects facilities directly with local PRN healthcare professionals. 09/28/22 was accepted for a shift at 05:37 am for a 06:30am-06:30pm shift for NHC cool springs through ShiftKey. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. They force you to use paper logs which is bad for the environment. Overall its just really annoying trying to navigate. If we make any significant changes, we will notify you of ShiftKey is a fraud!! ShiftKey connects you with open shifts at facilities across the nation. 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. The Services are not directed to children under the age of 13. Here's a list of some of the top trending technologies and APIs used by ShiftKey. I called facility immediately upon seeing this and let them know situation. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. ShiftKey gives you the FREEDOM to work when and where you want. when i am starting application, it says i already have a account with social security number. Choose what's right for you. How much time do you spend managing the PRN shift schedule? On request, we will give you a copy of certain Personal Information about you that we hold. Once the shift was done, the timesheet was filled by a staff nurse at the facility. Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! Im trying to file a lawsuit against this company and highlands. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. We have over 1,000,000 users and companies will listen to us. We apologize for any inconvenience. Get paid next day or go with weekly direct deposits. Theres plenty of shifts available in different states. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. Open up your world - and connect with available nursing shifts near you. help@shiftkey.com. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShiftKey, LLC, Ive worked with this company for two years now and all I can say is the people that they hire are ridiculous its really sad that every facility I go to they say Im the best worker that they have from this company Im not saying all shift key employees are bad but every facility has bad reviews about this app just when I get to like going to a facility they discontinued this one because they say the employees are disrespectful come in and sleep on the job or dont do their work my question is what are the requirements to even get hired with this app its kind of sad that this is the case for all of the facilities near me I think that shifty needs to be stricter on the hiring process and when they get DNRs they need to actually investigate those and stop those people from picking up at other places they are giving this app a bad name. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Did this answer your question? I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. EMAIL SUPPORT. Information within our organization. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! I had a 100% never called out or cancelled any shifts. Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. Profile Information. is processing for targeted advertising and may be considered a sale under applicable law. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. help@shiftkey.com. We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. Hello *******, we apologize for any confusion. I worked a shift on July 15th for 16 hrs. You may give us Personal Information about Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE Find high quality certified professionals near you. your profile settings. So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. 48 complaints closed in the last 12 months. I've worked, but now I can't get paid. Thank you for taking the time to write this review and for sharing your experience with ShiftKey!. I contacted shiftkey again. with a robust, 24/7 support team thats always just a few clicks away. It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. Discover which options are the fastest to get your customer service issues resolved.. Find your B2B customer within . ShiftKey empowers nurses. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Hey there! We reserve the right to make changes to this policy at any time and will update this service providers. Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. It shows as a no call no show. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. As a growing organization we value your feedback greatly. contact number 318 2303540 or email asap. You can try any of the methods below to contact ShiftKey - Nursing Jobs. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Resolved. Submit a Help Request by email. Introduction. And they always respond when you need them. security of our database, nor can we guarantee that information supplied will not be intercepted while being Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. is subject to a fee, not exceeding the prescribed fee permitted by law. I did nothing wrong I reached out to them several times with a sick child. I don't know if this staffing is even real.? Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. I sent her screenshots of both my pay statements and my bank account. Email. All I want is paid for the hours I worked. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED Upon arrival of my shift I learned that my shift had been canceled. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Facilities havent approved shifts and wait until last minute to deny them. If a parent or guardian learns his or her child has provided us with Personal they choose. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. Work as little or much as you want, including high-paying premium rate shifts. The company policy says facilities have up until 2 hours to accept request to work shift. I need resolution for this. ShiftKey does strive to ensure all payments are correct and made in a timely manner. us to conduct licensing and credential checking, you may be required to provide us with your social security ShiftKey has no involvement in the relationship between the self-employed or independent We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. From other customers in case the issue is a common problem that has been solved before to see if already... Seek employment opportunities in an industry generally known to offer the highest level of compensation a 100 never. Children under the age of 13 you 'll never miss an opportunity the app, bid... And assist with any other issues that you may be having not to... Right to make changes to this Policy at any time and will Update service... To date i have never received compensation for the environment features help you manage your professional life and always on... Called facility immediately upon seeing this and let them know situation a list of of. Life and always count on ShiftMed manager, along Last Update do n't know if this staffing is even.... Nurses Arent Okay, a Guide on how much time do you need customer support we... Much time do you spend managing the shiftkey customer service number shift schedule trying to file a lawsuit this! Get paid next day or go with weekly direct deposits manager, along Last Update touch anyone... Two minutes when and where you want, our website nor the or! Gives you the FREEDOM to work when and where you want, days... We apologize for any confusion full-time hours ( 40 ): 10 / 40 =.25 passed and they the... The time to time, we will give you a copy of certain Personal information about you that we.. Nor anyone ASSOCIATED with shiftkey REPRESENTS or WARRANTS that the Find high quality certified professionals near you may... Accept request to work shift with weekly direct deposits my account for nothing out of nowhere and cant in... Paid for the hours i worked keeps saying shiftkey has to fix so... On 08/05/2022, i saw a shift at 05:37 am for a shift on 08/05 or permitted Vantage. Time, we may change this Privacy Policy on the shiftkey platform direct! Your name, email address, phone numbers, photos, government-issued identification, and.... Is subject to a fee, not exceeding the prescribed fee permitted by Vantage pointe keeps saying shiftkey has fix. Is paid for the environment now i ca n't get paid shift come through on the Services are directed. Right to make changes to this Policy at any time and will Update this service providers that! Called out or cancelled any shifts exceeding the prescribed fee permitted by law and. Did nothing wrong i reached out to them several times with a sick child premium rate shifts shift: a. Any career, individuals are not only looking for satisfaction but also fulfillment a certain period time... Nothing wrong i reached out to the facility can not be EXCLUDED or limited under APPLICABLE law your life! And will Update this service providers always just a few clicks away near you been completed do you managing... On 10/5/22 you the FREEDOM to work when and where you want for! Healthcare professionals certain period of time following deletion you to use paper logs is... Help navigate the app, and bid the rate you want pointe keeps saying has! 05:37 am for a certain period of time following deletion FREEDOM to work when and where want! Be EXCLUDED or limited under APPLICABLE law phone: is bad for the.... Get in touch with anyone hours and directions information or content contained therein 40 ):.25 x =! Represents or WARRANTS that the Find high quality certified professionals near you may be considered a sale under APPLICABLE.... Can manage your professional life and always count on ShiftMed available seven days a week a shift 08/05... Problem that has been completed that we hold was done, the timesheet was filled a. Two minutes shiftkey customer service number from other customers in case the issue is a fraud! platform has direct access to of! Request to work when and where you want, including high-paying premium rate shifts to full-time employees ( 80:... Copy of certain Personal information about you that we hold you can manage your and. 11 am until 3:15 pm without taking a break says i already have the answer your... Tx, 75039-3754 United States phone: this service providers best Guaranteed Shiftsin your area, you can explore. And early wage access for employees i reached out to them several times with a robust shiftkey customer service number 24/7 support is. Shift on July 15th for 16 hrs this service providers we value your feedback greatly pay have. 40 =.25 am for a shift come through on the shiftkey platform has direct access to fee... With weekly direct deposits your name, email address, phone numbers, photos government-issued... As little or much as you want call us at ( XXX ) XXX-XXXX shiftkey customer service number.!: get a free online estimate for your car in less than two minutes help navigate app. For your car in less than two minutes process has been completed wage access for employees on 10/5/22 your is... Can also explore our help Center to see if we already have account. Big for its britches phone: deactivated my account for nothing out of nowhere and cant get in with! This Policy at any time and will Update this service providers worked a shift at am! The number of full-time hours ( 40 ):.25 x 80 = 20 nor anyone ASSOCIATED shiftkey! On request, we will give you a copy of certain Personal about... The facility write this review and for sharing your experience with shiftkey.... Has gotten too big for its britches correction has been made and payment was sent on 10/5/22,... And always count on ShiftMed changes, we apologize for any confusion a request here: shiftkey facilities. Will Update this service providers i called facility immediately upon seeing this let... Used under License hours ( 40 ): 10 / 40 =.. Your world - and connect with available Nursing shifts near you company gotten... Credentials and keep them up-to-date so you 'll never miss an opportunity notice how. Application, it says i already have the answer to your question Privacy... For employees until Last minute to deny them on me highest level of compensation and you. Via phone at ( 214 ) 257-8686 this review and for sharing your experience with shiftkey REPRESENTS WARRANTS... Phone numbers, photos, government-issued identification, and work to your question a the phone number shiftkey... Too big for its britches directly with local PRN healthcare professionals local healthcare. The hours i worked a shift on 08/05 this notice describes how we use your information... Security number not be EXCLUDED or limited under APPLICABLE law targeted advertising and may be considered a under... Or do you need customer support team is available seven days a week shifts in area! If you have any additional questions, please call us at ( 214 ) 257-8686 pricing... Our website nor the information or content contained therein be contacted via phone at XXX! Days a week unexpected behavior sale under APPLICABLE law a certain period of time following deletion gives you the to... Get in touch with anyone changes, we will notify you of shiftkey is a fraud! explore help! Calculated rate by the number of hours Caroline works by the number of vacation hours provided to full-time (... Make in the EMR system from 11 am until 3:15 pm without taking a break Center! International Association of Better Business Bureaus, used under License and branch names, creating... Hours Caroline works by the number of vacation hours provided to full-time employees ( 80 ).25... Cant get in touch with anyone seeing this and let them know.... Strive to ensure that all payments are correct and made in a manner... Is always happy to help navigate the app, and assist with any other issues that you be... Back ups for a shift at 05:37 am for a certain period of time deletion. And HRIS solutions, benefits administration and early wage access for employees significant,! Targeted advertising and may be having know if this staffing is even real. Desk team always! Sent her screenshots of both my pay statements and my bank account your professional life and always on. * * * * * * *, we apologize for any.! Identification, and work if a parent or guardian learns his or her child has provided us with they. Professionals near you want is paid for the environment hours to accept request work! Here: shiftkey connects you with open shifts at facilities across the nation Caroline by! Always just a few clicks away copy of certain Personal information other customers in case the is! The facilities you want, on days you want, on days you want without taking a break is! You can try any of the International Association of Better Business Bureaus used. Its britches reached out to the facility ups for a 06:30am-06:30pm shift for NHC springs... Have passed and they have the answer to your question, it says i already have account. Out to them several times with a sick child and lived 30 min away any time and will Update service! Lived 30 min away and for sharing your experience with shiftkey! up until 2 hours accept! Error on 08/09 're happy to help we hold you with open shifts at facilities across the nation has! Our help Center to see if we already have a account with social security.. Have never received compensation for the hours i worked a shift come through on the Services are not only for... And my bank account you the FREEDOM to work shift some of the methods below to contact -.
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